"I just wanted to say how much of a credit Ms Roz Digby at your Boston office is to your firm.
Her professionalism and care during the course of my claim has been amazing. It was quite a drawn out process but throughout it all she never made me feel any less than her only client.
My case was quite emotional for me from the very beginning and she talked me through the process making sure I knew and understood what was happening whilst always having care and consideration for my situation.
I understand people are all too ready to complain when something goes wrong but I felt in this case the service and help I received was so fantastic I thought you should know what a star you have representing you".
Kelly Rees-Chapman