Chattertons Solicitors
The Lincolnshire Solicitors



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Consumer Law

Consumer law covers a wide variety of issues. These may include problems with any of the following: 

  • holidays
  • timeshare
  • insurance
  • car purchase agreement
  • double glazing
  • removals
  • faulty goods

Specific Acts of Parliament cover all of these areas, which afford the consumer protection when dealing with transactions. However knowing which Act you can use to provide protection and how to go about putting forward a claim is another matter.

If you have any Consumer Law queries or would like any advice, please click here or phone Sara Checkley whose contact details are given below.

Here are a few examples of areas of consumer law that are not widely known.

DID YOU KNOW for example that if you buy a car using a HP agreement the car belongs to the HP Company until the final payment is made. But importantly your right to reject the car if it is faulty lasts throughout the life of the agreement.

DID YOU KNOW that if you buy goods using a credit card the credit card company is equally liable with the supplier of the goods if there is a breach of contract. But importantly the credit card company is liable for the full contract price even if you only paid the deposit using your credit card. This is provided that the full contract price is over £100 and less than £30,000.

DID YOU KNOW that tour operators must take due care to ensure that overbooking does not occur. Unfortunately many tour operators make sure that their booking conditions contain a clause denying liability for changes of plan caused by overbooking. But importantly if the alternative accommodation/holiday offered is of a lower standard or in a different resort you will be entitled to be repatriated and to compensation.

DID YOU KNOW that there are two main types of insurance policies. These are "New for Old" or "Indemnity". If your household insurance policy is "new for old" and you are burgled you can go out and replace the stolen items with new ones. If you have an "indemnity" policy and you are burgled you will only be able to replace the stolen goods with items of the same age and condition as the ones that have been stolen.

Mobile Home Contracts

Sara Checkley
Chattertons Solicitors
18 South Street, Horncastle, Lincs, LN9 6DS
Phone: (01507) 522456
E-mail: sara.checkley@chattertons.com

 





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