1st Line Support Technician - Newark and Lincolnshire

The role will be based at the Newark office, but the 1st Line Support Technician will be required to support all offices.  There will be requirement to travel to other offices therefore a full current driving licence and use of your own vehicle (covered by business insurance) is required for this position.

This is an exciting opportunity to join our ICT team providing support to all offices. 

Hours of Work: 08.30 – 17.15 – Monday to Friday (36.25 hours per week).
Location: Newark and Lincolnshire
Salary: Competitive

Key Duties and Responsibilities:

  • To provide and implement a professional ICT service to all staff;
  • Identifying and resolving ICT issues remotely;
  • Install desktop/server software and hardware;
  • Implement and develop new and existing infrastructure;
  • Proactive server and desktop maintenance;
  • Research and Development of new technologies;
  • To assist in day-to-day management of the ICT systems;
  • Provide Portable Appliance Testing




  • Maths Level 2, English Level 2
  • Computing degree, higher education course or industry qualification


  • Windows 10
  • Windows Server 2012/16/19/Hyper V
  • Active Directory
  • Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP.
  • Microsoft 365


  • Excellent communication skills both verbally and in writing.
  • Ability to work under pressure and to tight deadlines.
  • Structured and organised. 


  • Flexible
  • Able to work within a team.


  • Willing to be flexible with the demands of the Company.
  • Friendly and Approachable


  • Must have full driving licence and access to a vehicle during working hours.


Please email your CV and covering letter to the HR Department: hr@chattertons.com

Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The Company has an Equality and Diversity Policy and this sets out the Company’s position on equal opportunity in all aspects of employment.  This is available upon request.