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World Braille Day 2023

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Today (4 January) is World Braille Day. On the day of Louis Braille’s birth, this date is a reminder of the importance of not just braille but all accessibility of communication for people who are blind or visually impaired.

Carrie Clewes, Equality and Disability lawyer at Chattertons has extensive experience working with the disabled community, helping clients to navigate barriers and accessibility in their daily life. With over 10 years' experience, Carrie can assist clients with all manner of discrimination claims.

Carrie said, “A simple failure to make reasonable adjustments can constitute discrimination. For example, failing to provide accessible information to the visually impaired, such as braille, electronic documentation and emails rather than paper copy correspondence, or use of Text Relay services.

Many are also unaware that it is illegal for any service provider to deny entry to someone who is blind or visually impaired because of their reliance on a guide dog, but sadly we are still seeing many refusals by hotels and restaurants and further, taxi companies who are refusing to collect customers who have their guide dog with them.

In the alternative, some providers are attempting to charge extra fees for a guide dog, this is also in breach of the Equality Act and action can be taken against these providers.''


If you believe you have been subjected to discrimination or had a service refused due to your disability or mental health, please do not hesitate to get in touch for a free consultation Carrie Clewes on 01522 781491 or email