HR Support Service For Employers

Running a business means managing people, solving challenges and making decisions every day. Having HR support you can rely on shouldn't mean explaining your business from scratch every time you need advice. With Chattertons' HR Support Retainer, you'll have a dedicated HR consultant who becomes an extension of your team. We take the time to understand your people, culture, values and business objectives, giving you proactive, practical support that's tailored to the way your organisation operates. From day-to-day HR queries to complex employment issues, you'll have confidence that the right support is always just a phone call away.

Dedicated Support.
Trusted Advice.
Complete Peace of Mind.

Your Dedicated HR Partner Unlike helpline-based services, you'll work with the same dedicated consultant who gets to know your business inside and out. We visit your workplace, understand your structure, meet your people and learn what matters most to your organisation. The result is advice that is not only legally sound but commercially practical and aligned with your culture and goals.

You benefit from:

• Dedicated HR consultant acting as part of your team
• Direct phone and email access to your consultant
• Consistent support from someone who knows your organisation
• Trusted advice shaped by your people, challenges and priorities

Proactive Advice That Prevents Problems

Because we understand your organisation, we often spot issues before they escalate — helping you stay compliant and avoid costly disputes.

We help you:

• Manage employee matters confidently
• Reduce the risk of disputes, claims and Employment Tribunal proceedings
• Stay up to date with changing employment legislation
• Maintain compliant HR policies, processes and documentation
• Make informed decisions that protect your business and your people

Our aim is simple: helping you avoid problems rather than dealing with them after they've happened.

What's Included

• Unlimited HR & Employment Advice
  Telephone and email support during office hours from your dedicated consultant whenever you need guidance.
• Dedicated Point of Contact
  A named Solicitor or Chartered Legal Executive who understands your business and provides consistent, tailored advice.
• Employment Documentation Support
  Templates, letters, policies and procedures designed to support compliant people management.
• Contracts, Policies & Handbook Reviews
  A comprehensive review of your existing documentation to ensure it remains compliant and up to date.
• Employment Law Updates & Events
  Priority access to webinars, seminars and practical updates on legislative changes and key employment law developments.

Access to Specialist Legal Expertise

Should a more complex or high-risk issue arise, you have the reassurance of knowing that the wider expertise of Chattertons' specialist Employment Law team is available when needed. From settlement agreements and complex employee relations matters to Employment Tribunal claims and organisational change projects, specialist legal support can be provided quickly and seamlessly. Any additional work outside the retainer will always be discussed and agreed in advance.

Additional Employment Law Services

As your dedicated HR partner, if additional support is required, this can be arranged on an ad hoc basis and any additional costs agreed upfront.

Additional services we provide for our clients include:

• Settlement agreements
• Attendance at disciplinary, grievance and capability hearings
• Legal representation and strategic employment law advice
• Legal Expenses Insurance through a trusted third-party provider

Flexible and Cost Effective

Our HR Support Retainer gives you ongoing access to expert advice for a predictable annual fee, helping you avoid unexpected legal costs. Fees are tailored to the size and needs of your organisation, and all retainers run for 12 months, with no long-term commitment beyond the agreed term. A free initial HR review is available to help assess your requirements and determine the most appropriate level of support.

Book a Free HR Review Today

To get in contact with one of our expert team, you can call us on 01522 551155 or email us at enquiries@chattertons.com where we will be happy to address all of your HR-related needs. Alternatively, you can use our contact form and we will be in contact shortly.

You can also download our HR Support brochure for additional information.
 

WHAT DO HR SUPPORT FIRMS DO?

Our Employment Law & HR support lawyers, play a crucial role in businesses by providing employment law guidance for a variety of HR-related activities. They have particular expertise in advising on the employment law implications across an extensive range of human resources tasks, including talent acquisition, recruitment, employee training, performance management, benefits administration, restructuring, absence management, compliance with employment laws and regulations, and handling employee relations.

By entrusting employment law support for these important HR functions to such firms, businesses can then streamline their operations, ensure legal compliance, and focus on their core activities, all while benefiting from professional expertise to effectively nurture and manage their workforce.

HOW MUCH WILL IT COST?

Retainer fees will vary depending on factors such as the number of employees and overall business requirements. These fees can be structured either as a monthly charge or on an hourly basis, typically at a discounted rate compared to our standard hourly fees.
We also offer a free initial consultation to assess your business needs and provide tailored pricing.

WHY SHOULD I HIRE A FIRM FOR EMPLOYMENT LAW AND HR SUPPORT?

Employment Law & HR support brings forward numerous advantages to an organisation. Our Employment Law & HR Support lawyers have deep knowledge of the employment law implications for all HR-related practices. Having their expertise on your side is sure to help with compliance and mitigating any potential legal problems. Our Employment Law & HR Support lawyers also provide an objective perspective, helping organisations to identify areas that require improvement whilst contributing their knowledge to potential solutions.  

Obtaining employment law and HR Support is always worth doing, as our lawyers provide a unique perspective, have a wealth of knowledge, help improve talent acquisition and streamline certain processes.

WHY DO COMPANIES USE EMPLOYMENT LAW & HR SUPPORT?

Companies use Employment Law & HR Support for several reasons, including increased employment law risks caused by the increasingly complex nature of HR, or because their company is growing and expanding. Other reasons may include the company's involvement in mergers and acquisitions.

Also, as companies grow, their HR requirements often become even more complex and time-consuming. External Employment Law & HR support allows for your company to focus on their core competencies and strategic goals while leaving more complex HR support in the hands of experienced professionals. Our Employment Law & HR support team can support recruitment, performance management, restructuring, employee relations, training and development and more, which in turn frees up internal resources required for other critical business operations.

No matter the reason, our Employment Law & HR Support retainers are available to support your company in whatever its goals and objectives are and help you to shape a positive and healthy workforce, whilst ensuring legal compliance.